Public Safety
24/7 Professional Security Services by SecuritasPublic Safety Numbers
Guest Clearance
Front Gate (Immediate)
Assistance Requests
Office Information
- Mon. - Sat.: 8:00 AM - 4:00 PM
- Access device registration
- ID card services
- In-person assistance available
Required for Access Tags: Valid driver's license, proof of insurance, vehicle registration
Security Services
- Provided by Securitas
- Main gate entrance control
- 24-hour motorized patrol
- EMT assistance
- Emergency & non-emergency response
- Access device & ID card issuance
Public Safety Forms
- Emergency Info Form
- Golf Cart Registration Form
- Lock Box Orientation Info
- Lock Box Code & Key Form
- Permanent Guest List Form
- Resident Access Device Form
- Sponsored Access Device Form
- Afft. of Reissuance of ID Card
- Res. Employee ID Card Form
- Application to Demonstrate
Guest Clearance Process
1
Request Guest Access
Resident specifies duration (up to 30 days) via phone, email, or in-person
2
First-Time Guest Check-In
Guest presents driver's license for scanning at the front gate
3
Receive Dashboard Pass
Paper pass provided for display on vehicle dashboard for duration of stay
4
Pass Renewal
After 30 days, new scan required (60 days for permanent guest list members)
Stair-Trac Wheelchair Assistance
Call to Schedule: (925) 988-7899
Professional wheelchair assistance service helping residents safely navigate stairs with specialized Stair-Trac equipment.
- Available 7 days a week, 8:00 AM - 4:00 PM
- 20 complimentary trips per manor per calendar year
- Trained, certified operators ensure safe transport
- Easy scheduling via phone reservation
Emergency Preparedness
It is the goal of the Foundation to facilitate resident self-preparation and to utilize available Foundation resources to benefit the community when disaster strikes. The following outlines ways in which the Foundation plans to achieve this goal. The Foundation takes an active role in emergency preparation, and is in a unique position to provide residents with access to vital information, and the skills needed to prepare before disaster strikes.
During an emergency, to the extent possible under the circumstances, the Foundation will:
- Establish an Emergency Operations Center at the Gateway Clubhouse that will direct the Foundation’s response efforts
- Coordinate with the Foundation’s Public Safety provider
- Aid the cooperation between the Foundation, the Rossmoor Community Emergency Response Team (CERT), other resident emergency preparedness groups, and the Mutuals
- Evacuate trust properties if necessary
- Evaluate trust properties, including clubhouses, and as appropriate open them for use
- Control and coordinate gate access
- Emergency Operations Center activation at Gateway Clubhouse
- Facilitate entrance of emergency response personnel and evacuation of residents if necessary
⚠️ Important Notice
The Foundation's emergency response capability may be limited in the initial days following a disaster. All residents should maintain personal emergency supplies and have individual emergency plans prepared. Use Channel 1083, the Rossmoor News and Nixle as appropriate for public service announcements.
The purpose of the Foundation’s Emergency Operations Plan is to establish a system for coordinating preparedness, response, recovery and mitigation of disasters in Rossmoor. This plan is intended to be an overview of emergency management and not a detailed operational or procedural document. This plan will enhance the Foundation’s ability to prepare for and respond to all hazard events. The plan is not event specific or resident specific.
Community Wildfire Safety
Rossmoor is an official Firewise USA site, working with the National Fire Protection Association's program that teaches people how to adapt to living with wildfire and encourages neighbors to work together and take action.
✓ Insurance Discount Available
Some insurance companies offer a discount on property insurance for homes located in a Firewise USA recognized community. Download our certificate for your insurance provider. Click the image below to download.
Zone Zero
Firewise advocates for a Zone Zero ember-resistant area extending 5 feet from buildings and structures.
Note: Firewise does not require removal of all plants around Mutual buildings.
Resources
